Support

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  • Warmiqs switched itself off — how do I reset it?

    An automatic shut-off usually means either the overheat cut-off or the tip-over cut-off has triggered.After an overheat shut-off:Switch Warmiqs off and unplug itLet it cool down completelyCheck tha...

  • Can I leave Warmiqs on overnight or unattended?

    No. Never leave Warmiqs running unattended, and do not leave it running overnight while you sleep.This applies even though the heater has a timer, a thermostat, an overheat cut-off and a tip-over c...

  • What plug does Warmiqs use?

    Warmiqs plugs directly into a wall socket. The plug fitted depends on the market you bought it in – units sold in the UK have a UK plug, and units sold in Germany, Austria and France have an EU plu...

  • Privacy Policy

    Last updated: 24th October 2025. This Privacy Policy (the “Policy”) defines the practices of Haur B.V (the “Platform Operator,” “We,” “Our” or “Us”) regarding the collection, use, disclosure, and p...

  • What is a return tracking number?

    A return tracking number is a unique identifier provided by the shipping carrier when you return an item. It allows you to track the shipment and confirm that it has been delivered to our returns f...

  • How can I get a return tracking number?

    You can obtain a return tracking number by using a trackable shipping method when sending your return. This number is provided by the carrier (e.g., DHL, Hermes, La Poste) at the time of shipment. ...

  • Do I need to share the return tracking number with you?

    Yes, to help us process your return efficiently, please share the return tracking number with our customer support team. This will allow us to confirm the return has been delivered to our facility.