No. We cannot accept returns on used items.
Returns are accepted within 30 days of delivery for products that are unopened and in their original packaging, and bought directly from our website.
Warmiqs is an electrical appliance. Once it has been plugged in and run, it counts as used and is no longer eligible for return.
If your Warmiqs arrived damaged, faulty or incorrect, that is handled separately – contact us with your order number and photos and we will arrange a replacement or a refund at no cost to you. Do not continue using a heater you believe is faulty.
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